1 Q: Can we get a sample before place the order?
A: Sure ,Samples are warmly welcomed by us, but samples cost and shipping is bared by buyer. And those cost will be refund in future order.
2 Q: What's the material of your letterboxes?
A:Our main material includes 5mm Silver Glass , Aluminum Frame, waterproof LED light strip,PE and PAMM.
3Q: Can you customize the products?
A: Yes, we can customize products for frame color, glass thickness , mirror shape and mirror size with customer’s requirements.
4Q: Can we print our logo on the products or package?
A: Yes,welcom OEM&ODM.
5Q: How about your delivery time?
A: About 40-50 days after receive 30% deposit,it depends of the quantity of your order.
6Q: Do you have quality control?
A: Yes, we attach great importance on quality control and have a system of quality control,our products can meet EU standards.
7Q: How long is the warranty period for our products?
A: Normally the warranty period is 1 year for electronice part..
8Q: What’s the payment term?
A: TT 30% deposit,70% balance payment before delivery or upon B/L copy.
9Q: Is it complex for the mirror installation?
A: We will provide the detailed installation manual and will also provide the installation accessories and the spare parts. .
10Q: How do you pack your product?
A: We adopt standard export package,cartons or boxes,also can pack it by your requirement.